Health Benefits
Out of Province Emergency Medical Coverage and Travel Assistance
Effective July 1, 2022 the out-of-province emergency medical insurance will be underwritten by Manulife.
Please refer to Manulife’s out-of-province emergency medical benefit booklet for details of the coverage provided, and contact the Plan Administration Office for a copy of the Schedule of Benefits specific to your Plan. Your Schedule of Benefits outlines key provisions including: overall dollar maximum, maximum number of days covered per trip, and pre-existing medical condition stability period.
IMPORTANT
Manulife partners with Global Excel to provide you with emergency assistance in the event you or your eligible dependents experience a medical emergency while travelling outside of your province of residence. Global Excel is available by phone 24 hours a day, 7 days a week at the following numbers:
- From Canada and the United States: TOLL FREE 1-833-685-2790
- From anywhere else in the world: call COLLECT + 519-735-9448
SCHEDULE OF BENEFITS AND WALLET CARD
Your Schedule of Benefits includes an Assistance Card which shows Global Excel’s emergency phone numbers along with your Policyholder Name and Policy Number.
Bring this Assistance Card with you when travelling out-of-province, and in the event of a medical emergency, call Global Excel immediately before seeking treatment.
If you have any questions regarding your coverage, please contact the Plan Administration Office.
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