Post-Retirement Health Benefits
There are many things to think about and consider when you are planning your retirement. The Retirement Considerations Guide may help you navigate through the process, so you know what to expect and your retirement commencement is as smooth as possible.
Eligibility
Eligible Retired members will be covered immediately following normal retirement age, provided a Group Insurance Enrollment Card has been completed and submitted to the Administrator and all other requirements are met.
Please review the Eligibility section of your Post-Retirement Health Benefits Plan booklet for eligibility criteria that apply to you and your dependents.
Benefits Provided
The Post-Retirement Health Benefits Plan provides the following coverage to eligible Retired Members:
- Retiree Life Insurance
- Extended Health Benefits
- Vision Care
- Dental
- TELUS Health Virtual Care
Please check your Post-Retirement Health Benefits Plan booklet to access details on each of the coverages provided.
How to File a Claim
For Dental claims, present your Member ID card to your dentist’s office. Your dentist may be able to submit claims directly to D.A. Townley so that you will not have to be out of pocket for the amount covered by the Plan. If your dentist charged you for the full cost of the services provided, you can claim for reimbursement using the Dental Claim form. Your dentist may be able to complete and submit the form on your behalf.
For Extended Health, you can submit your receipt for reimbursement, either:
- through the D.A. Townley My Claims portal or mobile app. If you have not yet registered, do it today!
- using the Extended Health Benefits Claim form - The completed claim form together with copies of the receipts should be sent to the Administrator. You can do this by fax (604) 299-8136 or by email to health@datownley.com
For Life Insurance claims, the Administrator should be advised immediately when a death occurs. The Administrator will send your beneficiary the proper claim forms for completion. A death certificate will be required.
You can register for direct deposit for payment of your Extended Health and Dental claims via the My Claims portal or using the Direct Deposit Form.
Any questions on completing the forms should be directed to the Administrator.
